Hot Ideas Archive

Hot Ideas

Reference List for Patient Financing

Credit Card Companies


In addition to your local bank you may want to consider other credit card processing agencies.

MBNA (800) 526-8286 is among the leading credit card processors in the country. The charges are typical of the other big banks (Citibank, Bank One, etc.). The charge is 2.6% on accounts around $500 a month with average ticket sizes of $100. For average monthly uses below $500 with average ticket sizes less than $100, and using paper transactions instead of transmitting electronically, the fee is 3.26%. For practices with monthly usage in excess of $10,000 with an average ticket size greater than $200, the fee is 1.8%. Local banks tend to charge about 3/10 of a percent more than MBNA.

Pulse Card (913) 345-2522 - Jackie Pruitt. Pulse Card is endorsed by the following: American Academy of Pediatric Dentists, The Academy of General Dentists, The Academy of Family Practitioners, The Academy of Cosmetic Dentists. For members of those societies the discount rate is 2.1% for Visa and Mastercard. For non-society members the rate is 2.35%. Pulse Card also processes Discover and American Express. The American Express rate is 3.1% , an excellent rate. Discover is quoted separately, but is a function of the average monthly usage and average ticket size. The Discover rates will tend to be _% higher than Mastercard/Visa.

Another feature of Pulse Card, in addition to processing all four major cards, is that the discount rate is the same for a low producing practice as a high producing practice. Pulse Card also has a separate patient financing program which offers a rebate back to the patient. The discount rate to the Doctor is 5%. The patient receives a rebate of 2%. The approval rate for patient financing from Pulse Card is 40%. In order to be approved the patient must have a job earning more than $15,000 per year and have clean credit.

Discover Card (800) 697-9401, Utah and Colorado call (602) 954-7487). Discover Card may be contacted directly and programmed to an existing terminal.

Other Patient Financing Options


Dencharge (800) 300-3046. Dencharge is a non-recourse revolving credit program with discounts and interest rates varying based on the size of the transaction. The discount rate to the Doctor ranges between 5% and 8%. The higher the average monthly usage, the lower the fee. Approval takes, in most cases, three to five minutes. Payments to the Doctor are made by direct deposit within 48 hours of receipt of the paperwork by mail. The interest rate to the patient is also a sliding scale from 14.65% to 19.65%. The rate based on the amount to finance is as follows: 0 to $2,000 is 19.65%, $2,001 to $5,000 is 18.65%, $5,001 to $10,000 is 16.65%, greater than $10,000 is 14.65%. Training is done by phone. The sign-up fee is $349. The acceptance rate is 55%. Dencharge will finance dental expenses as well as elective medical expenses (plastic surgery, dermatology, etc.).

Yes Charge (800) 955-9377. Yes Charge has three plans:

  • A three year 18% interest plan. The discount rate is 5%.
  • A twelve month no-interest plan. The discount fee at 10.5%.
  • The other option is a recourse financing option , where the doctor remains at risk for any shortfall.

Norwest Financial. Check local listing for office near you, or for a referral to a local office call (510) 825-3111 - Suzanne Murphy of the Concord California office.

Norwest offers two types of accounts. One is the revolving credit line with an interest rate of 18.5%. The other option is either six month no-interest or 12 month no-interest. With the six month no-interest the patient pays a minimum monthly payment for six months with the balance due at the end of such time. The patient may also choose to then finance the remaining balance instead of paying it off. At that time the patient would be responsible for any further interest charges.

The twelve month option operates differently in that the total bill is divided into twelve equal monthly payments and is expected to be paid off at the end of one year. The discount rate to the Doctor is 6% for 6 months and 10% - 12% for 12 months. Norwest will finance plastic surgeons, dermatologists and other medical specialists.

American General. Check local listing for office nearest you or call Business Development Person - Cindy Grady (415) 258-9092. Pleasant Hill office (510) 685-8981.

American General has an almost identical program to Norwest. The discount fee to the Doctor is 5% for six months and 10% for twelve months on the no-interest plan. The interest rate to the patient is between 18% and 19%.

Both American General and Norwest claim to have a 90% acceptance rate. They will deal with bankruptcies and other poor credit patients. One of the reasons the acceptance rate is so high is that instead of turning the patient down completely, they may offer a counter proposal. For example, if the patient requested $1,000, but the credit report was poor, they might counter with a $500 credit limit. Thus, requiring the practice to carry the balance or the patient to find other means of payment.

Both Norwest and American General offer speedy approval times between 10 to 30 minutes.



BACK TO TOP

165 Lennon Lane, #200 Walnut Creek, CA 94598-2500
800.877.0564 - 925.939.2500 - FAX 925.945.8371

© 2003-2006 Thomas, Wirig, Doll & Company - www.cpas4docs.com - Web Design By: